Sector: Customer Service

Edexcel : Apprentice information

www.edexcel.org.uk/apprenticeships

Edexcel Training Events

http://www.edexcel.org.uk/sfc/training/

Horsemouth

www.horsemouth.co.uk

Need to find a Sector Skills Council then look at

http://www.ssda.org.uk

Need to know more about skills academies go to:

http://www.nationalskillsacademy.go.uk

Need to know more about the New Standard then go to

http://www.newstandard.co.uk

Useful Resources/materials for Customer Service Delivery

http://thelearningcompanyuk.com